Live Chat Software|Web Design Sydney | Web Design Agency Sydney




Live Chat is an online Website chat that allows your Customers to integrate live agent-based chat capabilities on their website. With Live Chat, your Customers can track and monitor visitors on their website, chat with visitors to their website, invite Visitors to chat with them, and much more

Live Monitoring and Chat Features

Chat Feautures
	Multiple Simultaneous Agents
	Multiple Departments
	Configurable Chat Distribution - UCD, Round robin etc
	Agent to Agent transfer
	Operator to Operator chat
	Intuitive Windows-based agent interface
	Ability to accept / reject incoming chat requests
	Unlimited Simultaneous chats
	Secure SSL based Chat
	Canned Response Manager
	Push Images, Links, Pages, Proactive Messages
	Ability to chat in multiple languages
	Emoticons
	Leave a message when offline

Chat Initiation

	Visitor initiated Chat from Website / Email
	Auto popup Chat
	Invite Visitor to Chat
	Force Chat

Activity Monitor

	Real-Time Site Activity Monitor
	Monitor 1000's of visitors simultaneously
	Visitor History
	Visitor Browser Type, Country, Browsing history
	Visitor Time spent per page

Branding & Customization Features

	Visitor's chat window fully customizable
	Chat Button/Icons fully customizable
	Fonts, Colours and Font Style

Reporting and Analysis

	Chat Satisfaction Survey
	Retrieve/Search Chat Transcripts
	Detailed Reporting and Statistics

	Web Solutions

Website Designing Web Portal Development Website Re-Designing Website Maintenance

	Software Solutions

Bulk Mail Software Live Chat Software HR and Payroll Management

	Multimedia Solutions

e-Brochure and e-Catalogues Interactive Product Demonstration Corporate & Product Presentation Flash Intro Design

		BPO services

Data Entry Services Document Conversion Services Data Processing Services

Yes,
we guarantee you
100% satisfaction.

why outsourse India

Specialized in Website Designing, Web Portal Development, Website Re-Designing,Website Maintenance, Search Engine Optimization.

1 Paraka Place,Bradbury,NSW - 2560, Mob : 0409779660

Live Monitoring and Chat Features